Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Your privacy is important to us, and we are committed to protecting your personal data in accordance with applicable laws.
Information We Collect
We may collect the following categories of information:
- Personal Identification: Name, email address, phone number, and account credentials provided during sign-up or booking.
- Transactional Data: Booking details, dates, comments, and payment-related metadata (processed by secure third-party providers).
- Technical Data: IP address, browser type, device identifiers, pages viewed, and interaction data collected via cookies and similar technologies.
- Communications: Messages sent via forms, email, or support channels.
How We Use Your Information
- To provide and manage bookings, payments, and customer support.
- To personalize your experience, including content and recommendations.
- To communicate important updates, confirmations, and service-related notices.
- To analyze usage and improve our website, services, and security.
- To comply with legal obligations and enforce our terms and policies.
Legal Basis for Processing
We process personal data under one or more of the following bases: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests (such as improving services and preventing fraud).
Cookies and Tracking Technologies
We use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Sharing of Information
We do not sell your personal information. We may share information with:
- Service Providers: Vendors who assist with hosting, analytics, payment processing, and customer support.
- Legal & Compliance: Authorities when required by law, court order, or to protect rights, safety, and property.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Data Security
We implement administrative, technical, and physical safeguards designed to protect your data. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to access, correct, update, delete, or restrict the use of your personal data, and to withdraw consent. To exercise these rights, please contact us using the details below.
Children’s Privacy
Our services are not directed to children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal information from children.
International Data Transfers
If you access our services from outside our operating country, your information may be transferred to, stored, and processed in jurisdictions with different data protection laws. We take steps to ensure adequate protection in such cases.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible.
Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us at:
Email: info@ss-adventures.com
Phone: +26 097795456